Cheapest Aero Contractors Booking Online
Booking a flight with Aero Contractors is a simple process.
Guide to Aero Air Booking:
- Visit the Website: Go to
www.flyaero.comand you will be directed to the booking portal. - Enter Your Itinerary: In the search box, select your trip type (One Way/Return), fill in your departure and arrival cities, travel dates, and the number of passengers.
- Search for Flights: Click the search button.
- Select a Flight: Choose your preferred flight from the list of options and fares.
- Enter Passenger Details: Carefully enter the full name, contact number, and email address for each passenger.
- Make Payment: Proceed to the secure payment page and complete the transaction using a valid debit or credit card.
- Get Confirmation: After successful payment, your e-ticket and booking confirmation will be sent to your email.
Manage Aero Flight Booking
The Aero Contractors booking portal has a “Manage Your Booking” feature. By entering your Booking Reference (PNR) and surname, you can:
- View your flight details.
- Make changes to your booking, such as rescheduling (subject to fare rules and fees).
- Select or change your seat.
- Request other services.
Table of Contents
Welcome to the most comprehensive and detailed resource on Aero Contractors, Nigeria’s oldest and most resilient airline. While sometimes colloquially referred to as “Aero Air,” the company’s long-standing official name is Aero Contractors. This guide is designed to be your final stop for any information you need, whether you’re booking a flight, exploring its history, or understanding its unique position as both a passenger airline and a leading aircraft maintenance organization.
Aero Contractors Name
The official and registered name of the airline is Aero Contractors Company of Nigeria Limited, but it is universally known and marketed as Aero Contractors. Founded in 1959, it is Nigeria’s oldest surviving airline. Initially, it served the interests of the oil and gas industry before venturing into scheduled passenger services. Its longevity and history make it a cornerstone of the Nigerian aviation industry. While some may search for “Aero Air,” the correct name that will yield official results is “Aero Contractors.”
Aero Air Website
The official website for Aero Contractors is https://www.flyaero.com/. This is the primary portal for information about the airline. However, for booking flights and managing reservations, the website redirects to a specialized portal: https://flyaero.crane.aero/.
On the official website and its booking portal, customers can:
- Search for and book domestic flights.
- Check-in for flights online.
- Manage existing bookings.
- Find information on company policies, including baggage allowances.
- Access contact details for customer support.
It is crucial to use these official websites for all transactions to ensure security and access to legitimate information.
Aero Air IATA Code
The official IATA (International Air Transport Association) code for Aero Contractors is N2. This two-letter airline designator is used globally in timetables, reservation systems, and on tickets to identify the airline. When you see a flight number like N2 122, the “N2” signifies that the flight is operated by Aero Contractors.
Aero Air Office Address
Aero Contractors’ corporate headquarters and main operational base have historically been at the Murtala Muhammed International Airport in Lagos.
Head Office Address:
Aero Contractors Company of Nigeria Ltd. General Aviation Terminal (Private Terminal), Murtala Muhammed International Airport, Ikeja, Lagos State, Nigeria.
This location houses the airline’s main administrative functions. In addition to the head office, Aero Contractors maintains ticket sales and customer service counters at all the airports it actively serves, providing passengers with direct, in-person support.
Aero Air Loyalty Program Name
Aero Contractors has a frequent flyer program named FlyAeroExtra. However, compared to the loyalty programs of other major Nigerian airlines, FlyAeroExtra is not as prominently advertised or marketed. The program allows members to earn points on flights, which can then be used for future reservations. Passengers interested in the program can sign up through the airline’s booking portal (flyaero.crane.aero), but details about tier levels and specific benefits are best obtained by contacting customer service directly.
Aero Contractors Customer Care Number
Aero Contractors provides several contact points for customer service and support.
Customer Service Phone Numbers
- Primary Contact: +234 8072005691
- Other Lines and whatsapp: +234 9037227373, +234 8023432737
Email Support:
- Primary Email for Ticketing and Support:
tickethelpdesk@acn.aero - Other Inquiries:
info@acn.aero
For the quickest assistance, especially for issues related to an existing booking, it is recommended to have your Booking Reference Number (PNR) ready when you call or include it in your email.
Aero air Booking Channel
Aero Contractors offers several channels for booking flights, providing flexibility for different types of travelers.
Official Website (flyaero.com)
The most reliable and direct way to book a flight is through the airline’s official website. This ensures you get the most accurate fares and have direct access to manage your booking.
Airport Ticket Counters
For passengers who prefer face-to-face transactions or need to make last-minute travel plans, tickets can be purchased at Aero Contractors’ sales desks at the airports they operate from.
Authorized Travel Agents
Aero Contractors flights are available through a wide network of IATA-certified travel agencies across Nigeria. This is a good option for those who need assistance with complex itineraries or corporate travel arrangements.
FlyAero Crane
Yes, Aero Contractors uses the Crane Passenger Service System (PSS). This is evident from their booking portal’s web address: flyaero.crane.aero. Crane PSS, developed by the technology company Hitit, is a comprehensive airline management software suite that handles:
- Reservations and Booking: The Crane Internet Booking Engine (IBE) powers the entire online booking process.
- Inventory Management: Controls the number of seats available on each flight.
- Departure Control System (DCS): Manages the airport check-in and boarding processes.
- Loyalty Program: The FlyAeroExtra program is managed within the Crane ecosystem.
Understanding that Aero uses this well-regarded system can give passengers confidence in the reliability of its booking and operational technology.
Aero Contractors Baggage Policy
It is essential to understand Aero Contractors’ baggage policy to avoid extra charges at the airport. The allowance is generally consistent with standard domestic airline policies in Nigeria.
Carry-On Baggage
Passengers are typically allowed one piece of carry-on baggage with a maximum weight of 6 kg. In addition to this, one small personal item, such as a handbag, a small laptop bag, or a camera bag, is also permitted in the cabin.
Checked Baggage
The free checked baggage allowance for domestic flights is primarily based on the fare purchased.
- Economy Class: The standard allowance is 20 kg.
Excess Baggage
Any luggage that weighs more than the free allowance will incur excess baggage fees. These fees are charged per kilogram and must be paid at the airport. Aero Contractors, like most airlines, also has a safety limit on the weight of a single piece of luggage, which is typically 32 kg. Any bag heavier than this must be repacked into multiple bags.
Aero Contractors Onboard
The onboard experience with Aero Contractors focuses on providing a safe, reliable, and comfortable journey.
- Cabin Crew: As Nigeria’s oldest airline, Aero has a legacy of professional and experienced cabin crew who are trained to handle all aspects of in-flight safety and passenger service.
- Seating: The aircraft in their fleet are configured with standard Economy Class seating, which is comfortable for the short duration of most domestic flights.
- Refreshments: Depending on the flight duration and time of day, passengers may be offered complimentary light refreshments, such as snacks and water or soft drinks.
- On-time Performance: While the airline has faced operational challenges, it strives to maintain its flight schedules. Customer reviews on punctuality can be mixed.
Aero Contractors Cabin Class
The onboard experience with Aero Contractors focuses on providing a safe, reliable, and comfortable journey.
- Cabin Crew: As Nigeria’s oldest airline, Aero has a legacy of professional and experienced cabin crew who are trained to handle all aspects of in-flight safety and passenger service.
- Seating: The aircraft in their fleet are configured with standard Economy Class seating, which is comfortable for the short duration of most domestic flights.
- Refreshments: Depending on the flight duration and time of day, passengers may be offered complimentary light refreshments, such as snacks and water or soft drinks.
- On-time Performance: While the airline has faced operational challenges, it strives to maintain its flight schedules. Customer reviews on punctuality can be mixed.
Aero Contractors Destination
Aero Contractors’ route network has been adjusted over the years to adapt to operational realities and market demand. Currently, the airline focuses on connecting key domestic destinations.
Current Domestic Destinations (subject to change):
- Abuja (ABV)
- Asaba (ABB)
- Benin City (BNI)
- Calabar (CBQ)
- Kano (KAN)
- Lagos (LOS) – Main Hub
- Port Harcourt (PHC)
- Sokoto (SKO)
- Yola (YOL)
It is always best to check the airline’s official website for the most up-to-date list of active destinations and flight schedules.
Aero Contractors Routes
Aero Contractors operates on some of Nigeria’s most crucial air corridors, facilitating business and leisure travel.
Key Domestic Routes:
- Lagos (LOS) ↔ Abuja (ABV)
- Lagos (LOS) ↔ Port Harcourt (PHC)
- Abuja (ABV) ↔ Port Harcourt (PHC)
- Abuja (ABV) ↔ Sokoto (SKO)
- Abuja (ABV) ↔ Yola (YOL)
Aero Contractors Schedule
Flight schedules for all active routes can be found on the Aero Contractors booking portal (flyaero.crane.aero).
How to Check the Aero Flight Schedule:
- Visit the airline’s website and navigate to the booking section.
- Enter your desired departure and arrival cities.
- Choose your travel date from the calendar.
- The system will display all scheduled flights for that day, showing departure and arrival times.
As schedules can change, it is highly recommended that passengers reconfirm their flight time 24 hours before departure.
Aero Contractors Check-In
This is the most convenient way to check in and select your seat.
- Availability: Online check-in is typically available from 24 hours up to 2 hours before the scheduled flight departure.
- Process: Visit the Aero booking portal, click on the “Web Check-in” tab, and enter your Booking Reference (PNR) and surname. You can then confirm your details, choose a seat, and get your boarding pass.
2. Airport Check-In
If you have baggage to check in or could not check in online, you must do so at the airport.
- Recommendation: Arrive at the airport at least 2 hours before your domestic flight’s departure.
- Closing Time: Check-in counters usually close 45 minutes before departure. Failure to meet this deadline may result in being denied boarding.
Aero Contractors Refund
Aero Contractors’ refund policy is determined by the fare conditions of the ticket purchased.
- Fare Rules: Many of the cheapest fares are non-refundable. More flexible, higher-priced tickets may allow for refunds, but often with a cancellation fee deducted.
- Refund Process: To request a refund, you must first cancel your booking and then contact the airline’s help desk at
tickethelpdesk@acn.aero. You will need to provide your booking details. - Involuntary Cancellation: If Aero Contractors cancels a flight, passengers are entitled to be rebooked on another flight or receive a refund.
Aero Contractors Fleet
Aero Contractors’ fleet has evolved over its long history. The airline is also a certified Maintenance, Repair, and Overhaul (MRO) center, meaning it has the capability to maintain its own aircraft and those of other airlines.
Current Operational Fleet:
| Aircraft Type | Primary Use |
|---|---|
| Boeing 737-400/500 | Domestic Routes |
| De Havilland Dash 8-Q300/400 | Domestic Routes |
The airline’s MRO facility is certified to work on Boeing 737 Classic series aircraft, which is a significant asset in the Nigerian aviation industry.
Aero Contractors Rechedule Flight
Passengers can reschedule their flights through the “Manage Your Booking” portal or by contacting customer service. All changes are subject to the fare rules of the ticket. A change fee and any fare difference between the original and new flight will apply.
Aero Contractors Cancel Flight
To cancel a booking, passengers can use the “Manage Your Booking” portal or contact customer service directly. The ability to receive a refund or travel credit after cancellation depends entirely on the fare rules associated with the ticket at the time of purchase.
Aero Contractors Frequent Flyer Program
As mentioned, the airline’s loyalty program is FlyAeroExtra. It is a basic program for earning and redeeming points on flights. For detailed benefits and how to best utilize the program, direct contact with the airline is recommended as public information is limited.
Aero Contractors Pay Later
Aero Contractors does not offer a direct “Fly Now, Pay Later” service on its website. However, travelers can access such financing options by booking Aero Contractors flights through major online travel agencies like Wakanow, which offer installment payment plans like “Pay Small Small.”
Aero Contractors Alliance
Aero Contractors is not a member of any major global airline alliance like Star Alliance, Oneworld, or SkyTeam. It operates as an independent Nigerian airline.
Aero Contractors Rating
- Safety Rating: Aero Contractors has a good safety rating from AirlineRatings.com. It is an IATA Operational Safety Audit (IOSA) certified airline, which means it meets global standards for operational safety management.
- Customer Reviews: Customer feedback is often mixed. The airline is praised for its long history and experienced personnel. However, like many legacy carriers that have faced operational challenges, it has also received criticism regarding on-time performance and customer service communication during disruptions.
Aero Contractors Feedback
Strengths:
- Longevity and Experience: As Nigeria’s oldest airline, it has a deep well of operational experience.
- MRO Capability: Its in-house maintenance facility is a major asset, ensuring aircraft are maintained to high standards.
- Experienced Crew: The airline is known for its well-trained and experienced pilots and cabin crew.
Areas for Improvement:
- Schedule Reliability: On-time performance can be inconsistent at times.
- Customer Communication: Passengers have reported challenges with communication during flight delays or cancellations.
- Digital Presence: The website and booking experience, while functional, could be modernized to improve user experience.
Aero Contractors News
Aero Contractors has a rich and eventful history, marked by periods of growth and significant challenges.
- AMCON Takeover: The airline was taken over by the Asset Management Corporation of Nigeria (AMCON) to ensure its survival and stabilize its operations.
- Temporary Suspension and Resumption: In 2022, the airline temporarily suspended scheduled passenger operations to restructure and returned to service later that year.
- Focus on MRO: A key part of its modern strategy is leveraging its strength as a Maintenance, Repair, and Overhaul (MRO) facility, servicing its own fleet and third-party airlines.
- Fleet Reactivation: Recent news has highlighted the airline’s efforts to bring more of its own aircraft back into service after a period of relying on leased capacity.https://travelreap.com
Aero Contractors Award
Over its 60+ year history, Aero Contractors has received numerous awards and recognitions for its pioneering role in Nigerian aviation. In 2019, it won the “Most Innovative Airline Award” at the Nigeria Transport Awards, recognizing its resilience and strategic initiatives, particularly in developing its MRO capacity.
Aero Contractors FAQ
Q1: Is Aero Contractors still in operation? A: Yes, Aero Contractors is fully operational. After a brief, self-imposed suspension in 2022 for restructuring, the airline has resumed its scheduled domestic passenger services.
Q2: What is the difference between Aero Contractors’ airline and its MRO? A: Aero Contractors operates two distinct but related businesses: a scheduled passenger airline that flies customers, and a Maintenance, Repair, and Overhaul (MRO) facility that services and maintains aircraft for itself and other airlines.
Q3: Can I check in for my Aero flight online? A: Yes, Aero offers online check-in through its booking portal, available from 24 hours up to 2 hours before your flight.
Q4: Why is the Aero Contractors website flyaero.crane.aero? A: This indicates that the airline uses the Crane Passenger Service System (PSS) to handle its online bookings and reservations. It is the official and secure portal for these services.
Q5: Does Aero Contractors fly internationally? A: Currently, Aero Contractors’ scheduled services are focused exclusively on domestic routes within Nigeria.
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