KLM already has a prominent social media presence encouraging its customers to interact with the brand as often as they need. This is making KLM’s dream of becoming the most customer centric, innovative and efficient European network carrier a very achievable goal. By merging with Air France, it has come to occupy a leading position in the international airline industry.
KLM is also committed to sustainable travel, with their work towards actively reducing CO2 emissions awarding the airline “best-in-class” status among all large international airlines for fuel efficiency. At TravelReap, we are proud to associate our brand with this standard of operation, hence why we have made it our duty to source the best KLM flight prices and deals.
KLM flies to and from Baltimore-Washington International Airport. Book your cheap flights to Amsterdam, London, Copenhagen and other exciting places! Popular flight routes with KLM are from Lagos to Toronto, Lagos to Kaduna, Lagos to New York, Abuja to Dubai and Lagos to Paris.
Looking for the cheapest KLM flights online? Instantly compare and book your own KLM air tickets with Fly-Nigeria.com, or find out more about this leading European airline here.
KLM Airlines Info
KLM, also called Royal Dutch Airlines, is the official carrier of the Netherlands. Headquartered in Amsterdam, KLM’s Nigerian hubs can be found in Lagos (Murtala Mohammed Airport), Port Harcourt (Port Harcourt International Airport) and Abuja (Abuja International Airport). KLM forms part of the SkyTeam airline alliance and offers both cargo and passenger airline services. KLM’s subsidiaries include KLM Cityhopper, Martinair and Transavia.
KLM is the oldest airline (97 years old) known to be conducting business with its original name intact. The airline was founded by Albert Plesman and commenced operations in 1919. Between 1935 and 1945, during the Second World War, KLM ceased all services, only starting up with domestic passenger flights once more in 1945. In December of 1991, KLM became the first airline to offer a frequent flyer program on the European continent. This program was called “Flying Dutchman”.
KLM Rewards / Frequent Flyer Program
KLM in Nigeria offers the Flying Blue frequent flyer program. This rewards program has code share agreements with a variety of other airlines. Passengers can earn miles with every ticket bought and use those miles towards purchasing future tickets, car rental, hotel bookings or donating to charity.
KLM currently flies passenger flights to over 133 destinations in 70 countries spread across five continents. Passengers can view destinations reached from Nigeria by visiting the dedicated travel guide section on the KLM website.
KLM Royal Dutch Airlines operates a fleet of 113 aircraft with an average age of 9 years flying to more than 90 destinations around the world.
KLM Royal Dutch and its SkyTeam partners together to operate flights to more than 520 destinations in over 60 countries on six continents, operating 2100 flights a day. KLM’s world-class fleet of signature blue jets is made up of Airbus, Boeing, and Embrear, Fokker, and McDonnel Douglas aircraft.
The KLM Fleet consists of over 117 aircraft including the following:
- Airbus: A330-300, A330-300.
- Boeing: 737-700, 737-800, 737-900, 747-400, 777-300ER, 777-200ER, 787-9.
- Other: EMBRAER 190, Fokker 70, EMBRAER 175.
KLM Cabins & Flight Classes
As of 2016, KLM offers 3 main classes of travel:
- KLM Business Class – business class passengers are entitled to fully flexible tickets, extra baggage allowance, in-seat power supply and additional leg room and seat space on board with the middle seats all vacant. All business class passengers earn 250% Flying Blue Miles with every ticket booked. Business class passengers are offered many dining options and receive priority check-in, boarding, disembarking and baggage collection options.
- New World Business Class – this business class offers larger seats with increased incline, in-seat power, personal entertainment system with 17inch screen and 175% Flying Blue miles along with all the services provided to regular business class passengers. Free meals, beverages and a copy of the Holland Herald are included.
- KLM Economy Class – this class offers ergonomic seat design and free on board meals. Passengers can elect to have meals specially prepared to meet with their dietary requirements. Passengers in economy class are provided with a pillow, blanket, a copy of the Holland Herald as well as access to the on board entertainment system.
KLM On Board Entertainment
The KLM in-flight entertainment system provides over 200 movies available in 12 languages and many genres from comedy to travel, drama to lifestyle, kid’s entertainment, music audio books and games. The entertainment system also includes an interactive 3D map, seat chat application and 16-inch screens. Older aircraft feature entertainment systems with 80 movies and smaller screens.
On almost every intercontinental KLM flight, you will find your seat comes equipped with a personal interactive screen on which to enjoy any of the 1000 hours of entertainment options (movies, TV, music, games). KLM’s selection of over 80 films – including the most recent releases – are updated around the first of every month. KLM currently only offers Wi-Fi on one of its Boeing 777-300 jets as a pilot programme that could be expanded upon in the future.
Over and above the chef-prepared in-flight dining, KLM also offer special meals which are free of charge. Make sure to contact the airline until 24 hours (Kosher meals: until 48 hours) before departure.
Online Tax-Free Shopping:
If your flight duration is over 1.5 hours, why not take advantage of the duty-free shopping? Better yet, if you shop online up to 1 – 3 calendar days before departure, you can place your orders and have your parcels delivered to you and avoid having to walk around the airport carrying heavy hand baggage.
KLM Baggage Allowance
Baggage allowances vary depending on the flight and destination. KLM has general baggage rules which stipulate that economy class travellers may take 1 checked-in bag weighing no more than 23kg. Business class travellers may take 2 checked-in bags each weighing no more than 32kg and with dimensions not exceeding 158cm (l + w + h).
Hand baggage can be carried in all classes. In business class, 2 pieces of hand baggage are allowed (not exceeding 18kg) while in economy class, 1 piece of hand baggage is allowed (not exceeding 12kg). In both instances, each piece of hand baggage may not exceed the following dimensions: 55cm x 25cm x 35cm. Passengers can take an additional accessory on board as long as it does not exceed 40cm x 30cm x 15cm.
KLM Check In
KLM Online Check In
Use the KLM online check-in portal via your computer or smartphone, use an airport kiosk, or visit a service counter in order to check in for your flight.
Check in online from 30 hours until one hour before your departure time (or from 24 hours until one hour prior to boarding if you are flying to the U.S.). For some flight routes, you have the option of checking in online and then having an electronic boarding pass sent via email or SMS to your smartphone. The text message or e-mail you receive will include all the flight information and a barcode that you can have scanned at the airport.
KLM cONACT in Nigeria
KLM in Nigeria can be contacted via social media platforms including Facebook and Twitter or via a KLM counter at Abuja, Lagos or Port Harcourt International Airports. Passengers can also find KLM city offices at the following locations:
- Abuja – at Sheraton Hotel and Towers
- Lagos – South Atlantic Petroleum Towers
- Port Harcourt – Oly Obasanjo Road
The KLM call center in Nigeria can be reached on +234 1 277 8050.
In March 2016 KLM started replacing its planes on the Lagos-Paris and Lagos-Amsterdam routes, in an attempt to improve on the services and comfort offered to Nigerian passengers. The airline’s plans for improving on Nigerian routes and services were presented at a “client dinner” held by the airline in Nigeria in February, which was attended by 150 people including Chief Jonathan Olopade who has been flying with KLM in excess of 50 years.
The airline has also recently been forced to increase their airfares in Nigeria due to the government’s forex policies making repatriation of revenues from the country highly problematic.