Green Africa

Green Africa Booking

Airline · Q9 · NAK

🌐 Online 📱 App 💬 WhatsApp 🏛️ Terminal

How to Book Green Africa

💬 WhatsApp
+2347002224444
Tap to open chat with greeting →
🏛️ Walk-in at terminal
Pay cash or POS. Arrive 30+ min before departure.

Step-by-step

  1. Visit the official booking page

    Open the provider's website or mobile app and tap "Book Now" or "Reserve".

  2. Enter trip details

    Choose your origin, destination, travel date, number of passengers, and (for airlines) cabin class.

  3. Pick a fare

    Compare the available options by price and departure time, then select the one that fits.

  4. Add passenger information

    Enter full names exactly as they appear on your passport or ID, plus phone and email. For flights, passport number and date of birth are required.

  5. Pay and confirm

    Pay with card, bank transfer,. Save the confirmation email or SMS — that's your booking reference.

About Green Africa

Green Africa is a Nigerian airline operating flights. This guide covers every available booking channel, accepted payment methods, the cancellation and refund process, and practical tips collected from regular travellers. We re-verify booking channels and contact details monthly, and the booking details below were last confirmed against the operator's official channels.

IATA CodeQ9
ICAO CodeNAK
CountryNigeria
Airline TypeLow cost

🧳 Baggage Allowance

Fare classHand baggageChecked baggageExcess fee
Promo / Lite5 kg (1 piece)Paid add-on (₦5,000+ per 23 kg)₦1,000-₦2,500 per kg over
Saver / Classic7 kg (1 piece) + 1 personal item20 kg (1 piece)₦1,500 per kg over
Comfort / Plus10 kg (1 piece) + 1 personal item30 kg (1 piece)₦1,500 per kg over
Business14 kg (2 pieces) + 1 personal item40 kg (2 pieces)Waived on the first overage

What you cannot pack

  • Always banned: compressed gas cylinders, fireworks, lithium batteries over 100Wh (e.g. power tools), self-inflating life vests with multiple gas cartridges, hoverboards.
  • Hand baggage only: spare lithium batteries, e-cigarettes, vapes, power banks under 100Wh (declared at check-in if 100-160Wh).
  • Checked only: sharp tools, sports equipment over 2.5m, alcoholic beverages over 70% ABV (forbidden entirely).
  • Strict liquid rule: hand baggage liquids must be under 100ml per container, all in a single 1L transparent bag.

Special items

  • Strollers and car seats — free of charge for any passenger with an infant or child. Check at gate, collect at carousel.
  • Sports equipment (golf bag, surfboard, bicycle): must be declared at booking; ₦15,000-₦35,000 per item depending on size.
  • Musical instruments larger than a violin require a second seat purchase or check-in as special baggage.
  • Pets: small dogs and cats (under 8kg in carrier) accepted in cabin on most flights for ₦25,000-₦45,000; larger animals travel in temperature-controlled cargo hold.

✈️ Check-in Process

Online check-in opens 24 hours before departure on Green Africa's website or app. Airport check-in counters open 3 hours before international departures and 1.5 hours before domestic.

ChannelOpensClosesBest for
Web check-in24 hours before2 hours beforeDomestic + international hand-baggage only
Mobile app check-in24 hours before2 hours beforePush-notification boarding pass
Self-service kiosk4 hours before45 min before domestic / 60 min internationalBag-drop printing
Counter check-in3 hours before45 min before domestic / 60 min internationalExcess baggage, special needs, family bookings

What to bring

  • Domestic: government photo ID matching the passenger name on the booking (driver's licence, NIN slip, voter's card, international passport).
  • International: passport with at least 6 months validity, valid visa for destination, return / onward ticket, yellow-fever card for African destinations, and any required pre-arrival forms (e.g. UK ETA, US ESTA).
  • Children under 16: birth certificate or NIN slip (domestic); passport (international); both parents' written consent if travelling without one parent (international).

Arrival timing

  • Domestic with hand baggage only: arrive 60-90 minutes before departure.
  • Domestic with checked baggage: arrive 90-120 minutes before departure.
  • International: arrive 3 hours before departure — immigration queues at MMA T2 and ABV can run 45-60 minutes during peak.

🛫 On-board Experience

Seat layout and comfort

Aircraft are configured 3-3 in Economy with 28-30 inch pitch on most narrowbody operations. Bulkhead and exit-row seats offer 4-6 extra inches of legroom — typically paid extra (₦3,500-₦8,000 domestic, more on long-haul). Rear-of-cabin seats are slightly louder due to engine noise but recline normally.

Food and beverage

  • All flights: buy-on-board service. Light snacks and soft drinks for sale; no complimentary catering.
  • Bring your own snacks through security; bottled water available for purchase post-security.
  • Special-meals service is not offered on low-cost flights.

WiFi and entertainment

Most Nigerian-operator domestic flights do not offer in-flight WiFi or seat-back entertainment — bring a phone or tablet with downloaded content. International long-haul widebody flights (B777, A330, A350) typically have seat-back entertainment with movies, TV, music, and games. WiFi is increasingly available on long-haul widebody — usually a paid add-on at $5-$15 per flight.

🗺️ Destinations Served

Green Africa operates (Q9) flights to a combination of Nigerian domestic, West African regional, and intercontinental destinations. The route map below summarises typical destinations — frequencies and seasonality change quarterly; check the operator's website for the live schedule.

🇳🇬 Nigerian Domestic
  • Lagos (LOS) — Murtala Muhammed
  • Abuja (ABV) — Nnamdi Azikiwe
  • Port Harcourt (PHC)
  • Kano (KAN) — Aminu Kano
  • Uyo (QUO) — Akwa Ibom International
  • Enugu (ENU) — Akanu Ibiam
  • Owerri (QOW) — Sam Mbakwe
  • Calabar (CBQ) — Margaret Ekpo
  • Asaba (ABB)
  • Ilorin (ILR) · Sokoto (SKO) · Yola (YOL) · Akure (AKR) · Maiduguri (MIU)
🌍 West / Central Africa
  • Accra, Ghana (ACC) — Kotoka
  • Dakar, Senegal (DKR)
  • Abidjan, Côte d'Ivoire (ABJ)
  • Freetown, Sierra Leone (FNA)
  • Banjul, Gambia (BJL)
  • Cotonou, Benin (COO)
  • Libreville, Gabon (LBV)
  • Douala, Cameroon (DLA)
🌐 Intercontinental
  • London Gatwick / Heathrow (LGW / LHR)
  • Dubai (DXB) — UAE
  • Doha (DOH) — Qatar
  • Istanbul (IST) — Turkey
  • Addis Ababa (ADD) — Ethiopia hub
  • Johannesburg (JNB) — South Africa
  • Mumbai (BOM) — India
  • Guangzhou (CAN) — China

⚠️ Specific destinations served by Green Africa vary — confirm against the airline's published route map before booking. The list above is representative of operators of this size and type.

View full Green Africa profile →

Editorial By TravelReap editors · Last reviewed Jun 28, 2026

Green Africa: The TravelReap Editor's Guide

Why book with Green Africa

Travellers choose Green Africa for a combination of route coverage, fare positioning, and the consistency of the underlying service. The sections below break down exactly how the booking process works, what to expect at each stage, and the operational details — terminals, timings, payment, support — that determine whether a trip goes smoothly. If anything on this page is out of date, please let us know and we will re-verify.

How to book — channels in order of reliability

Use the operator\'s official website or mobile app whenever possible — these channels offer the full inventory, instant confirmation, and the cleanest refund/reschedule path. WhatsApp is a useful fallback when internet is unreliable. Walk-in booking at the terminal works for same-day travel when seats are still available; during peak periods (Friday/Sunday evenings, public holidays, festive season) walk-in carries real risk of being sold out. Customer service phone lines are the right channel for changes and disruptions, not for the original booking.

Payment methods accepted

Most airlines in Nigeria accept Verve, Visa, and Mastercard on website and app bookings; bank transfer (NIBSS) for higher-value tickets; and cash or POS at the terminal. For international routes, foreign cards usually work on the airline\'s website but may fail on third-party agent platforms — use the direct channel for cross-border bookings.

Cancellation, refunds, and reschedules

Standard practice across Nigerian intercity operators: free reschedule once if requested more than 24 hours before departure; 25-50% cancellation fee within 24 hours; non-refundable on the day of travel. Airlines follow IATA conventions — Promo fares are usually non-refundable, while flexible fare classes allow full refund with admin fees. Always read the fare-class terms at checkout. Refunds to cards typically take 5-10 business days; bank-transfer refunds take 2-3 days longer.

What to bring on the day

Booking reference (PNR) — either printed or on your phone — plus a government ID matching the passenger name on the ticket. For airlines, arrive 90 minutes before domestic departures and 3 hours before international. For intercity buses, arrive 30 minutes before departure for boarding and luggage tagging. Don\'t assume the operator will accept name changes at the terminal — most won\'t, and rebooking a fresh ticket on the same day at walk-up rates is significantly more expensive.

Editor's verdict

Green Africa is one of several operators serving its routes — use this page to confirm the booking channels and contact details, then compare fares against alternatives via the main booking directory or the compare tool. We re-verify the information on this page on a rolling 30-day basis. If you spot an error or want to share your booking experience, get in touch.

💡 Insider Tips

  • Book midweek (Tuesday-Thursday) for the lowest fares.
  • Web check-in or self-service kiosks save 20-40 minutes at airport departures.
  • Bring cash for excess-baggage fees — most operators don't process card on the day at the counter.
  • Verify the booking channel before paying — only use the operator's official website, app, or verified WhatsApp number.
  • Take a screenshot of your PNR confirmation in case SMS doesn't arrive.

💳 Payment Methods Accepted

  • Visa / Mastercard
  • Verve
  • Bank transfer

↩️ Cancellation & Refund

Cancellation: Cancellations made 24+ hours before departure receive a partial refund (typically 70-80%) on the flexible fare class. Restricted/promo fares are non-refundable.

Green Africa Booking — modern low-cost Nigerian carrier booking guide

Green Africa is a substantial Nigerian commercial airline founded in 2018 and launching commercial operations in 2021. Positioned as a substantial modern low-cost carrier with substantial digital-first booking experience, Green Africa operates substantial Nigerian domestic network from Lagos MMIA hub. This guide covers Green Africa booking and substantial Nigerian traveller tips.

Booking channels

  • Official website — fly.greenafrica.com for direct booking with substantial digital-first experience
  • Mobile app — Green Africa mobile booking on Android and iOS — substantial app-first design
  • WhatsApp booking — substantial WhatsApp business integration
  • Phone booking — customer service hotlines
  • Major Nigerian travel agencies — Wakanow, Travelstart, Trip
  • Airport ticket counters at Lagos MMIA and major Nigerian airports
  • Self-service digital channels — substantial automated customer interaction

Payment methods

  • Visa, Mastercard, American Express credit/debit cards
  • Nigerian Verve cards
  • Bank transfer to Green Africa booking accounts
  • USSD payment from major Nigerian banks
  • Mobile money via Opay, Palmpay, similar fintech platforms — substantial digital-first integration
  • Apple Pay and Google Pay digital wallet integration

Booking tips

  • Low-cost fare structure — substantial base fares with substantial ancillary add-ons (baggage, seat selection, refreshments)
  • Advance booking — substantial pricing advantage 4-6 weeks ahead of travel
  • Substantial digital-first experience — substantial app and website preferred over phone/counter booking
  • ATR turboprop fleet — substantial ATR 72 operations on Nigerian domestic routes
  • Substantial Lagos hub focus — substantial Lagos-Abuja, Lagos-Port Harcourt, Lagos-Akure, Lagos-Enugu routes

Cancellation and modification policy

Green Africa low-cost model affects cancellation and modification:

  • Cancellation typically non-refundable on base fare
  • Substantial Flex fare upgrade for substantial modification flexibility
  • Modifications: substantial fees apply
  • Substantial digital cancellation processing

Check-in process

  • Online check-in — 24-48 hours before flight via app or website
  • Mobile boarding pass — substantial digital boarding pass standard
  • Airport counter check-in — 2 hours before domestic flights (substantial check-in fee may apply)
  • Self-service kiosk check-in at major Nigerian airports

Common booking issues

  • Ancillary fees confusion — substantial low-cost fare structure requires substantial fare class review
  • Payment processing — substantial digital payment processing usually faster than legacy operators
  • Schedule changes — substantial digital notifications via app
  • Baggage allowance — substantial restrictive base fare baggage policy

Customer service

Green Africa customer service operates substantial digital-first model — WhatsApp, in-app chat, email, and phone support. Substantial digital response timing efficiency compared to legacy Nigerian carriers.

Last updated Jun 4, 2026. Last verified Jun 4, 2026.